Regional Manager, Warehouse Operations - Americas

Overview

The Regional Manager, Warehouse Operations is responsible for leading and optimizing warehouse operations across 11 North American based locations (7 plants and 4 warehouses (3 ancillary, 1 3PL)) that support manufacturing and fulfillment activities throughout the Americas. This role is accountable for driving operational excellence, inventory integrity, team performance, and customer satisfaction. The ideal candidate will be a strategic and hands-on leader with deep experience in multi-site warehouse management, inventory control, and continuous improvement. Strong data analysis and reporting capabilities are essential to monitor performance, identify trends, and drive improvement initiatives across all sites.

Warehouse & Distribution Operations

• Multi-site Oversight: Lead daily operations across warehouse sites, ensuring safety, accuracy, and efficiency in receiving, picking, packing, shipping, and truck loading.

• Process Standardization: Drive consistency and scalability by implementing standardized procedures across all locations.

• Facility Support: Oversee warehouse MRO procurement, forklift maintenance, consumables spend, and facility upgrades (racking, doors, security, etc.).

• Collaboration: Coordinate with Logistics groups and other departments (Manufacturing, Quality Assurance, Procurement, HR) to facilitate efficient warehouse operations.

• Bulk Product Storage: Familiar with managing large bulk rolled items including storage, picking, and loading. Rolls (geosynthetics) can be up to 18 feet long, 30+ inches in diameter, and weigh over 4000 lbs.

• Trailer Cube Utilization: Ensure data integrity around product loadability tables (rolls per TL, rolls per tier, # of rows, etc) to ensure efficient trailer cube utilization and accurate calculation of TL requirements during order quoting phase.

Inventory and Space Management

• Inventory Reduction: Reduce aged and obsolete inventory through proactive planning and collaboration.

• Cycle Count Accuracy: Implement robust cycle count programs and reconciliation processes to improve inventory integrity.

• Space Optimization: Maximize material flow and space utilization to support manufacturing and fulfillment efficiency.

• System Utilization: Leverage WMS and ERP systems for bin consolidation, FIFO compliance, pick route optimization, and velocity-based picking.

Performance & Process Improvement

• KPI Monitoring: Establish and track key performance indicators (e.g., order accuracy, inventory turns and accuracy, productivity (pick and putaway), FIFO, expense management, safety, and workforce management).

• Lean Initiatives: Identify and execute lean and Six Sigma projects to reduce waste and improve throughput.

• Cross-Functional Alignment: Collaborate with Supply Chain, Manufacturing, Sales, and Customer Service to align operations with business goals.

Leadership & Team Development

• Team Coaching: Lead, mentor, and develop warehouse managers and their teams to foster engagement and accountability.

• Retention Strategies: Address staffing challenges through proactive workforce planning and employee development.

• Staffing: Determine staffing requirements, conducts performance reviews, and monitors attendance to ensure functional requirements are met and attendance policy is followed. Prepare and conduct performances of associates.

• Culture Building: Promote a culture of safety, continuous improvement, and operational excellence.

• Succession Planning: Build talent pipelines and prepare teams for future leadership roles.

• Initiatives: Serve as a key member of the logistics leadership team, contributing to strategic initiatives and leading process improvement efforts.

Contracts and Budgeting

• Contract Management: Advise and assist procurement in negotiating contracts related to forklifts and maintenance, 3^rd party warehousing, warehouse consumables, temp labor, etc.

• Warehouse Budgeting: Develop and support annual budgeting as it relates to staffing, capital improvements (material handling equipment, racking, security cameras, building maintenance, etc.), technical improvements (software, scanning devices, etc.), 3^rd party warehousing needs, and general costs.

Systems, Data Analysis & Reporting

• ERP/WMS Expertise: Configure and optimize ERP-based WMS platforms (AS400, SAP, D365) to support operational improvements. Experience in use and configuration of RF scanners to support warehouse operations.

• RF Scanning/RFID: In-depth understanding of RF scanning and RFID capabilities with experience implementing, configuring, and integrating with ERP and WMS is major plus.

• Forklift Monitoring: Oversee and monitor forklift safety monitoring solutions (i.e Sapphire) to track driver and equipment safety concerns.

• Data-Driven Decisions: Use MS Power BI and other tools to analyze trends, identify root causes, and drive performance improvements.

• Dashboard Development: Create reporting frameworks and dashboards to monitor KPIs and support continuous improvement.

• System Integration: Ensure seamless integration between WMS, ERP, TMS and other supply chain systems.

Safety & Compliance

• Regulatory Compliance: Ensure adherence to OSHA and internal safety and quality standards.

• Risk Mitigation: Identify and address operational risks, including safety incidents and compliance violations.

• Health and Safety Systems: Manage health, safety and quality control systems to track incidents, compliance, and issue resolution within the warehouse operations.

Qualifications & Skills

• Experience: 12+ years in warehouse, inventory, and distribution management, including multi-site leadership and team management. REQUIRED

• Education: Bachelor’s degree in Supply Chain, Logistics, Operations Management, Engineering, or related field.

• Leadership: Proven success in improving team performance, retention, and operational outcomes. Strong initiative, decisiveness, and problem-solving skills. Ability to be flexible in a rapidly changing environment.

• Technical Skills: Strong knowledge of WMS/ERP (AS400, SAP, and Microsoft D365) systems, RF scanning/RFID, and data maintenance. Advanced knowledge of Excel, Word, PowerPoint, and pivot tables.

• Analytical Skills: Advanced data analysis and reporting capabilities, including Power BI or similar tools.

• Certifications: Lean / Six Sigma certification preferred.

• Travel: Ability to travel 30-40% to regional sites.