Transportation Coordinator

Overview

The Transportation Coordinator coordinates various transportation functions to ensure timely and cost-effective order fulfillment and delivery of goods to the customer. Process orders through the Transportation Management System as well as trouble shoot.

Responsibilities

• Act as the primary point of contact for Customer Service regarding sales order processing, ensuring consistent follow-up and communication. Manage order flow after entry by the Customer Service Representative (C.S.R.).

• Oversee material availability, scheduling, and coordination of order tendering with truck lines, distributing orders to the warehouse as needed.

• Arrange all shipment pickups and deliveries with transportation companies for vendors and customers.

• Obtain rate quotes, track shipments, and evaluate the performance of transportation companies when required.

• Maintain close communication with production planning to stay updated on changes in product availability

• Collaborate with operations control to manage product availability, shipping dates, and shipment arrangements.

• Proficient in Microsoft Suite (including Excel), with strong numerical skills. Experience with Transportation Management System (TMS), GeoDocs, SharePoint, Lotus Notes, and AS400.

• Investigate and resolve invoice discrepancies.

• Provide backup support for Shipping Clerk, Inventory Control Specialist, and cycle counter as needed.

• Keep scorecards and reports up to date for management.

• Serve as a super user of the transportation management system, supporting all facilities.

• Manage inventory efficiently with expertise.

• Develop and implement processes to improve supply chain efficiency and organization.

• Perform other duties as required.

Qualifications & Skills

• High School Diploma or equivalent required.

• Certificate in Transportation Management System

• 5 years of transportation experience.

• Familiarity with laws, regulations, and ISO requirements that apply to logistics

• 3 years TMS experience, Mercury Gate preferred as well as OpenDoc scheduler and Emerge RFP/Bid tool

• Experienced with Domestic Flatbed, Van, Intermodal, and Parcel shipping as well as International OTR, Intermodal, and Ocean shipping

• Full understanding of all required shipping documentation including Bills of Lading, Packing Lists, Commercial/ProForma Invoices, Letters of Credit, Letters of Instructions, Certificates of Insurance, Certificates of Origin, Customs Declarations, etc.

• Above average skills in Microsoft Office Suite, particularly Excel

• Strong problem-solving skills

• Regular, predictable, full attendance is an essential function of the job

• Outstanding organizational and coordination abilities

• Excellent communication, follow up and interpersonal skills

• Organized and able to prioritize and multi-task.

• Keen on working in a fast-paced environment

• Ability to work with minimum supervision

• Able to speak French or Spanish a plus

• Must be able to read, communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

• Generally, an office environment with occasional time spent in a warehouse.

• Ability to stand, sit, walk, and crouch frequently (25% to 75%).

• Ability to bend, stoop, twist, crawl, kneel, and climb occasionally (25% or less).

• Ability to reach and handle/manipulate continuously (75% or more).

• Ability to repetitively use fingers, wrist, and arm/shoulder continuously (75% or more).

• Ability to repetitively use leg/foot frequently (25% to 75%), and pinching motion occasionally.

• Ability to lift under 10 lbs. frequently (25% to 75%).

• Ability to lift and carry 10-50 lbs. occasionally (25% or less).